Contact
For app support, feature questions, or privacy requests, email:
Replace this address with your real inbox if different. You can forward mail from GoDaddy to your personal email.
Common topics
- Photos permission — Settings → PlatMemoir → Photos: allow access so footprints can load.
- Google Takeout — Import metadata JSON and, for previews, reconnect the Takeout image folder in Settings.
- Switching users on a shared iPad — Export a handoff backup before clearing data; restore the correct .zip for each person.
- Exports — Story ZIP, map snapshot, travel plan PDF, and achievement PDF are created on device and shared via the system share sheet.
App Store
When published, include your App Store product page URL here for ratings and version-specific help.